FAQ

We do offer free shipping for all US orders over $100! Please be sure to choose free shipping at checkout if your order subtotal is over $100.

Unfortunately, no. Once your order goes through, we cannot make any changes. However, please email info@kippcollection.com to see if there is anything we can do for you.

Once your order has been processed and shipped, you will get an email containing your tracking number.

Please allow 1-3 business days for your order to process. This does not include your transit time. All shipping transit times are based off the orderer's address. Please note, we do not ship on Saturdays & Sundays. Order cut off time is Friday 1 pm EST.

Yes! For Kipp Baby items only. You can now purchase our beautiful gift wrapping. Make sure to check the gift wrapping option before checkout.

We hope you love everything you order from us, but if something is not quite right, you have 7 days after receiving your item(s) to request a return. Return details are HERE

Restocking fee - There is a 3% restocking fee for any returns from orders $200 and over.

We try to process your return as fast as possible. Once it's been delivered and processed by our team- you can receive your refund within 5-7 business days.

No we do not. We recommend placing a new order in the product and size you wish to receive and submit a returns request for the original item HERE

We currently offer international shipping. Shipping charges will be applied at checkout.

Yes. Kipp is not responsible for these duties. You will be notified of any customs fees/duties due at the time of delivery.

Yes, KIPP Collection clothing is available at these fine retailers - Locations

Most styles run true to size. Please note, most girl/teen tops & dresses size 6 and up come with 3/4 length sleeves. Sizes can vary from child to child. For measurements on a specific style & size, please email us.

To keep your pieces looking the best, please wash inside out, on a cold delicate cycle and hang to dry. To maintain the longevity of our knits, we suggest using a de-pilling machine between washes.