Once your order has been processed and shipped, you will get an email containing your tracking number.

We do offer free shipping for all orders over $100! Please be sure to choose free shipping at checkout if your order subtotal is over $100.

Please allow 1-3 business days for your order to process. This does not include your transit time. All shipping transit times are based off the orderer's address. Please note, we do not ship on Saturdays & Sundays. Order cut off time is Friday 1 pm EST.

Unfortunately, no. Once your order goes through, we cannot make any changes. However, please email info@kippcollection.comto see if there is anything we can do for you.

Yes! For kipp layette items only, you can now purchase our beautiful gift wrapping. Make sure to check the gift wrapping option before checkout. 

We hope you love everything you order from us, but if something is not quite right, you have 7 days after receiving your item(s) to request a return. Return details are HERE

Restocking fee - In effect starting 2023, we will now be charging a 3% restocking fee for any returns from orders $200 and over.

We try to process your return as fast as possible. Once it's been delivered and processed by our team- you can receive your refund within 5-7 business days.

No but we do offer free returns within the US. We recommend placing a new order in the product and size you wish to receive and submit a returns request for the original itemHERE.